Our Story
Since 1985, we've been dedicated to creating genuine Italian pizza with a touch of passion.
From Naples to Your Neighborhood
'Crust & Charisma Pizzeria's journey began with one dream: to introduce true Neapolitan pizza to Via Vittorio Veneto, 25. The Rossi family, in 1985, opened our small pizzeria as a family endeavor, with recipes passed down through generations.
Marco Rossi, the pizzeria's creator, mastered the pizza-craft during her Italian odyssey, particularly in Naples, where pizza originates. She returned to the UK steadfast in her resolve to reproduce the quintessence of Italian pizza, embracing the old-world techniques and top-tier ingredients.
What started as a cozy 12-seat venue has now expanded into a cherished local fixture. Despite our growth, our dedication to craftsmanship and original tastes stands firm. Our ovens are still fueled by wood-fire, our dough is made from scratch daily, and we're committed to sourcing the most superior ingredients available.
Nowadays, 'Crust & Charisma Pizzeria' upholds its family roots, with the succeeding Rossi family members at the helm of our enthusiastic team. Although we've adopted contemporary advancements, the essence of our trade endures: forging delectable, genuine pizza that unites people.
Our Values
Quality Ingredients
To guarantee the authentic taste, we procure only the freshest and finest ingredients, teaming up with both local growers and Italian suppliers.
Traditional Methods
We take pride in our traditional pizza-making process, fermenting our dough for 48 hours and baking it in genuine wood-fired ovens.
Community Focus
We are dedicated to more than just serving food; we strive to be an integral part of our community, contributing to local endeavors and offering a place where everyone feels welcome.
Sustainability
Our commitment to eco-responsible practices includes minimizing food waste, opting for sustainable packaging, and supporting ecological agriculture.
Meet Our Team
The heartfelt individuals responsible for our flavorsome pizzas
Marco Rossi
Owner & Head Chef
With Naples training and over 15 years of improving our recipes, this second-generation proprietor leads our kitchen.
Anna Smith
Executive Chef
An alumnus of Italy's elite culinary schools, Anna brings over a dozen years of kitchen expertise, focusing on dishes that highlight seasonal ingredients.
Luis Bianchi
Master Pizzaiolo
A native Neapolitan, Luis has dedicated over two decades to perfecting pizza and mentors our chefs in the traditional craft.
Emily Johnson
Restaurant Manager
Emily ensures exceptional guest experiences and leads our welcoming front-of-house staff with both care and efficiency.
Michael Lin
Sommelier & Beverage Director
Michael expertly selects our range of beverages, specializing in Italian juices and the finest pizza accompaniments.
What Our Customers Say
Outside of Italy, this is the most genuine Neapolitan pizza I've tasted. The crust hits perfection with its chewiness and those signature charred dots that a wood oven conjures.
David Brown
It's admirable that 'Crust & Charisma Pizzeria' champions the use of local produce and green practices. This commitment reflects in the distinctive flavor of every slice. Their seasonal creations are always a treat!
Rachel Peterson
I've been a patron for multiple years and the excellence is steadfast. The staff make you feel right at home, and as for the pizza, it's sheer bliss—as implied by their name. The Truffle Mushroom pizza shouldn't be missed.
Andrew Garcia
Awards & Recognition
Premier Pizzeria in Townsville
Local Food Awards, 2019-2023
UK’s Top 50 Pizza Destinations
National Restaurant Guide, 2021-2023
Certified Neapolitan Pizza
True Neapolitan Pizza Association, 2018
Eco-Friendly Business Honor
Green Enterprise Council, 2022
Come Visit Us
Step into an ambiance of warmth to savor the true flavors of Italian pizza